Cette déclaration de confidentialité a été modifiée pour la dernière fois le 29/04/2026, vérifiée pour la dernière fois le 29/04/2026, et s’applique aux citoyens et aux résidents permanents légaux du Canada.
In this privacy statement, we explain what we do with the data we collect about you through https://crosscx.com. We recommend that you read this statement carefully. When processing your data, we comply with the requirements of privacy laws. This means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this through this privacy statement;
- we aim to limit our collection of personal data only to personal data necessary for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring it;
- we take appropriate security measures to protect your personal data, and we require the same from parties processing personal data on our behalf;
- we respect your right to access, correct, or delete your personal data upon request.
1. Purpose and categories of data
We may collect or receive personal information for a number of reasons related to our business activities, including the following: (click to expand)
1.1 Contact – By phone, mail, email, and/or web forms
1.1 Contact – By phone, mail, email, and/or web forms
The following categories of data are collected
- A first name and a last name
- An email address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with a website, application, or internet advertisement
- A phone number
- Geolocation data
- IP address
Retention Period
We retain this data until the service concludes.
1.2 To support the services or products your client wishes to purchase or has already purchased.
1.2 To support the services or products your client wishes to purchase or has already purchased.
The following categories of data are collected
- A first name and a last name
- An email address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with a website, application, or internet advertisement
- A phone number
- Geolocation data
Retention Period
We retain this data until the service concludes.
1.3 To compile and analyze statistics for website improvement.
1.3 To compile and analyze statistics for website improvement.
The following categories of data are collected
- A first name and a last name
- An email address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with a website, application, or internet advertisement
- A phone number
- Geolocation data
Retention Period
We retain this data until the service concludes.
1.4 To offer personalized products and services
1.4 To offer personalized products and services
The following categories of data are collected
- A first name and a last name
- An email address
- A phone number
- Geolocation data
Retention Period
We retain this data until the service concludes.
2. Disclosure Practices
We disclose personal information if required by law or court order, in response to a law enforcement agency, to the extent permitted by other legal provisions, to provide information, or for an investigation into a matter related to public safety.
If our website or organization is acquired, sold, or involved in a merger or acquisition, your data may be disclosed to our advisors and any potential buyer, and will be transferred to the new owners.
3. How we respond to "Do Not Track" signals & Global Privacy Settings
Our website does not support the "Do Not Track" (DNT) HTTP request header and does not respond to it.
4. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie Policy page (CA).
We have concluded a data processing agreement with Google.
Google cannot use the data for any other Google service.
The inclusion of full IP addresses is blocked by us.
5. Safety
We are committed to the security of personal data. We take appropriate security measures to limit abuse and unauthorized access to personal data. This ensures that only necessary personnel have access to your data, that data access is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites linked from our website. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend that you read the privacy statements of these websites before using them.
7. Changes to this Privacy Statement
We reserve the right to modify this privacy statement. It is recommended that you regularly review this privacy statement to stay informed of any potential changes. Furthermore, we will actively inform you whenever possible.
8. Access and edit your data
If you have any questions, or if you would like to review the personal data we have stored about you, please contact us. Please be sure to clearly identify yourself so that we can be certain we are not modifying or deleting the wrong person’s data. We will only provide the requested information upon receipt of a verifiable request from a consumer. You can contact us using the information below.
8.1 You have the following rights regarding your personal data
- You can submit a request to access the personal data we process about you.
- You can request a summary, in a commonly used format, of the data we process about you.
- You may request that your data be corrected or deleted if it is inaccurate or no longer up to date. Where appropriate, the updated information will be shared with third parties who have access to the information in question.
- You have the right to withdraw your consent at any time, subject to contractual or legal restrictions and reasonable notice. You will be informed of the implications of such a withdrawal.
- You have the right to file a complaint with our organization regarding any violation of the PIPEDA, and if the issue is not resolved, with the Office of the Privacy Commissioner of Canada.
- We will provide access to personal information in an alternative format to any individual with a sensory disability who is entitled to access to personal information under the PIPEDA, if the individual requests that the information be provided in that alternative format and if (a) a version of the information already exists in that format; or (b) converting it to that format is reasonable and necessary for the individual to exercise their rights.
9. Children
Our website is not intended for children, and we do not intend to collect personal data from children under the age of consent in their country of residence. We therefore ask children under the age of consent not to send us any personal data.
10. Contact Details
Customer-Square
7 rue Leo Delibes – 75116 PARIS
France
Website: crosscx
Email: customer-square
We have designated a contact person for inquiries regarding the organization’s policies and practices, to whom any complaints or requests for information may be directed:
customer-square
Customer Square
7 rue Leo Delibes
75116 PARIS – FRANCE
