An online course portal integrated with Quality Monitoring modules

Automatically manage learning levels and paths.

Trigger corrective actions in the LMS from Listener QM.

Imports of corrective actions linked to the LMS. Import of QM interactions into online courses

Level management and assignment of appropriate courses

Unified reporting, QM & LMS notes, and course impact tracking

Other Listener LMS features

Build the learning paths you need.

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You can customize your online course portal as you wish.

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All the tools you need for your daily learning.

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Quality Monitoring

Listener QM is revolutionizing the field with a comprehensive AI-powered quality management platform.
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Speech Analytics

Cross-Mining is the leading platform for analyzing conversations across all channels.
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Online Courses

Listener LMS is our integrated online course module that automates the training of your agents.
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Voice of the Customer

Listener Survey retrieves customer opinions and surveys wherever they are, and also collects them.
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Dataviz CX

CrossCX lets you centralize all your KPIs in one place and share them with your teams.
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