Admin Tools
FlagDATA: Activate your systems without an API.
In addition to our APIs, FlagDATA directly writes data from CrossCX into other databases (ODBC) to enrich your third-party systems or trigger actions without using an API.
A signal at CrossCX, a task in your tools.
Enhance Your Systems
Import data from CrossCX directly into your third-party databases.
Schedule a reminder
For example, an automatic retention reminder triggered by a signal CrossCX.
Report an Event
An event reported directly within another software application, without any API development.
Two ways to connect your systems.
APIs CrossCX
For systems that can call an API.
- Retrieve ratings
- Post the interactions to be evaluated
- Retrieve alerts and corrective actions
FlagDATA
To write directly to a database via ODBC.
- Enhance Your Third-Party Databases
- Trigger Actions
- Report events in your software
FlagDATA: Your Questions.
What is an ODBC flag?
Data entered directly by CrossCX into another database, accessible via ODBC, that your tools can read and act upon.
Why FlagDATA instead of an API?
When the target system does not expose an API, or when you want to trigger an action without developing an API, FlagDATA writes directly to its database.
What are some examples of such actions?
An automatic retention reminder, or an event flagged directly in another software program.
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