Listener Survey · Survey Distribution

Survey distribution: customers and employees, everywhere.

Reach out to your customers and employees alike, and gather their feedback in every way possible: text message, email, public link, social media, website, or pop-up. User-friendly surveys for both desktop and mobile, with access controls, scheduling, and reminders for your high-volume campaigns.

6Distribution Methods
MobileAnd computer
RemindersVia email invitations
All channels

Wherever your customers and teams are, that's where your survey is, too.

Text Message

A short invitation that takes just a few seconds to read.

Email

Invitations and reminders for your scheduled campaigns.

Public Links and Social Media

A link to share everywhere: on your customer-facing social media channels, and with your teams for an internal survey.

Website and pop-up store

The survey embedded on your website or displayed as a pop-up.

High-Volume Campaigns

Well-managed campaigns, from launch to follow-ups.

Access Rights

Management of access rights to surveys and their results, for example, to restrict access to the results of an employee survey to the relevant profiles.

Planning

Scheduled emails to reach out to your customers at the right time.

Reminders

A system for managing email invitation reminders to improve response rates.

Frequently Asked Questions

Survey Distribution: Your Questions.

Through which channels can a survey be distributed?

Via text message, email, a public link, or social media, or by embedding it on your website or in a pop-up.

Do the surveys work on mobile devices?

Yes. The surveys are user-friendly on both computers and mobile devices.

Should we follow up with customers who haven't responded?

Yes. Email invitations can be scheduled and set up with reminders, which is especially useful for high-volume campaigns.

Can we distribute a survey to our employees?

Yes. An employee survey is distributed in the same way as a customer survey—via email, text message, or a link—and access controls allow you to restrict access to the results to the relevant user groups.

How can we ensure that the responses are representative?

Usingthe Listener Survey'ssampling method and quotas.

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