Satisfaction and Survey Reports

Advanced reports for exploring your customer feedback.
The CRM Dataviz modules complement the features ofListener SurveyandCross-Mining. Cross-Mining Speech analytics, enabling in-depth analysis of your customer or employee surveys and questionnaires, as well as sentiment scores and themes detected in interactions by the Speech Analytics module.

View detailed results and immediately access feedback already correlated with source data. Reports are ready in a single click, and you connect to other of the Voice of the Customer, such as review sites or your own applications!