CROSS-CX AND THE GDPR You have already entrusted us, or are considering entrusting us, with the provision of services involving one or more processing operations involving personal data contained in your local databases or in the cloud, interconnected with CROSS-CX modules.
CUSTOMER-SQUARE subject to personal data management rules:
– for the processing of personal data for which the company itself is responsible,
– for the processing that the company carries out, as a subcontractor, on behalf of its customers, because in the context of the services entrusted to us, we are required to process personal data within the meaning of the personal data regulations.
Below you will find various sections enabling you to ensure that when using our platforms, and when using CROSS-CX features and services, the processing of personal data that we carry out, in whole or in part, or in which we participate or contribute, will at all times be carried out in compliance with the European General Data Protection Regulation(GDPR).
Visit the section of the website for initial information on Quality Monitoring Speech Analytics with these topics.
For more details, see our GDPR Wiki GDPR : GDPR!